Scan results

    my moldcell

    Android

    Mobile account manager for Moldcell subscribers. Check balance, tariff plans, usage, pay bills, activate services, and contact customer support.

    unTRUSTED

    This app did not meet two or more trust checks, has a critical issue in one, or carries a red flag.

    The five trust checks

    CITT SCORE
    64
    out of 100
    unTRUSTED

    Quick Verdict

    Best for: Moldcell customers comfortable with standard analytics

    Not For: Users on public or untrusted Wi-Fi networks

    What It Means For You

    Account and usage data is shared with Firebase Analytics, Facebook, and Google Ad Services for analytics and advertising purposes. Activity may travel with less protection than expected on some network connections. An EVAM SDK also routes data to a third-party provider outside major platform ecosystems.

    Method and Limitations

    Static analysis only. CITT reviewed the code of this build without running the app, so runtime behavior was not observed. The findings below describe the analyzed build and may not reflect server-side controls or later versions. CITT makes no determination about compliance with any law or platform policy; it reports what the artifacts contain and cites the published guidance so a reader can compare.

    How CITT scores an app

    Findings (11)

    Data Security

    3 total
    1 High
    2 Low

    Network Security

    2 total
    2 Critical

    Code Security

    3 total
    1 High
    1 Medium
    1 Info

    Third-Party Risk

    2 total
    2 Medium

    Permission Usage

    1 total
    1 Low

    Third-Party Services

    Firebase Analytics, Firebase Crashlytics, Firebase Cloud Messaging, Firebase Auth, Firebase Realtime Database, EVAM SDK (Evam AB), Google Maps Android, Google Ad Services, Facebook SDK, Google Play Core, Glide, YouTubePlayer

    Security Strengths

    • Main Hilt-injected OkHttpClient correctly configured with TrustManagerFactory and pinned CA certificate (res/raw/moldcell_cercert_prod.crt)
    • Network security config blocks plain HTTP at runtime (http://www.moldcell.md/ string resource blocked by NSC)
    What changed since the last scan

    Version diff is on the Developer plan. See developer plans.

    Context Tags

    financial
    sensitive data
    location
    third party tracking

    Package

    md.moldcell.selfservice

    Version

    1.41.0 (versionCode 12450)

    Analysis Date

    Jun 13, 2026

    Classes Analyzed

    1,800

    Was this analysis helpful?

    Feedback helps us improve our analysis

    View on Play Store

    Recommendation: Use With Caution

    The app handles essential account management for Moldcell subscribers, but two serious flaws in how it handles secure connections create real risk on untrusted networks. A third-party marketing SDK also sends your location and hardware details to external servers without prominent disclosure. Use this app on trusted home or mobile networks only.

    Key Findings

    Data Security - 3 findings (1 high, 2 low)

    Network Security - 2 findings (2 critical)

    Code Safety - 3 findings (1 high, 1 medium, 1 info)

    Privacy - 3 findings (2 medium, 1 low)

    Privacy Concerns

    What Data is Collected

    • Account information: phone number, subscriber ID, and account details shared with Moldcell servers during normal app use
    • Location data: GPS coordinates shared with EVAM AB's marketing servers on every location change
    • Device information: device ID, phone model and brand, OS version, battery level, and storage capacity shared with EVAM AB
    • Analytics data: your account's persistent unique identifier shared with Google (Firebase Analytics) alongside every screen view and in-app action
    • Advertising ID: may be shared with Google via advertising attribution services declared in the app

    Third-Party Data Sharing

    The following third parties may receive your data:

    • EVAM AB (Sweden) - marketing campaign targeting; receives GPS coordinates, device ID, and hardware telemetry
    • Google (Firebase Analytics) - usage tracking; receives your non-resettable account identifier with every app interaction
    • Google (Firebase Crashlytics) - crash and performance reporting
    • Google (Ad Services) - advertising attribution and advertising ID collection
    • Facebook - app usage analytics via Facebook SDK

    Understanding the Scores

    Security: 60/100
    Privacy: 74/100

    Security Breakdown

    • Data Security: 72/100 - Session data handling has weaknesses, including sensitive account identifiers appearing in device diagnostic logs on some devices.
    • Network Security: 52/100 - Two legacy components that handle push notifications and image loading do not verify secure connections properly, creating a meaningful risk of account data interception on untrusted networks.
    • Code Safety: 82/100 - Core app logic is generally well-structured, though some authentication mechanisms rely on older cryptographic approaches that could be modernized.

    Privacy Breakdown

    • Data Collection: 87/100 - The app collects a limited set of account-related data, most of which is tied directly to service functionality.
    • Data Sharing: 79/100 - Data is shared with several third-party services, including a marketing SDK that transmits location and device telemetry to external servers without prominent user disclosure.
    • User Control: 90/100 - Users can request deletion of their account data, and the app supports standard account management controls throughout.

    Positive Security Features

    • The main account management network client uses properly verified, secure connections backed by a custom trusted certificate
    • The app blocks unencrypted HTTP traffic at the system level, preventing accidental data exposure over insecure connections
    • Users can request deletion of their data, as confirmed in the Play Store data safety declaration

    Areas for Improvement

    GDPR / CCPA Compliance

    The app's privacy practices could be strengthened by:

    1. Location Data Transparency
      The EVAM marketing SDK continuously tracks GPS coordinates and shares them with external servers. Users should be clearly informed before location access is granted, with the option to decline background tracking without losing core account functionality.

    2. Analytics Identifier Reduction
      Attaching a non-resettable account identifier to every analytics event ties behavioral data to a real telecom account. Switching to a resettable or anonymous identifier would meaningfully reduce privacy exposure without affecting app functionality.

    Security Enhancements

    1. Remove Legacy Insecure Network Components
      Two older network components in the app do not verify secure connections. Removing these or replacing them with the properly configured main network client would eliminate the risk of account data interception on untrusted networks.

    2. Strengthen Session Data Protection
      The fixed keys used to protect session data passed to the service portal are embedded in the app. Generating these keys dynamically and storing them securely on the device would make session data significantly harder to read if intercepted.

    Technical Context

    App Type: Telecom account management, sensitive financial and account data
    Classes Analyzed: 1800
    Third-Party Services: 12
    Context Tags: financial, sensitive_data, location, third_party_tracking


    About This Analysis

    This security analysis was conducted by CITT (Can I Trust That), an independent security analysis service. We perform static code analysis on Android applications to help users make informed decisions about app security and privacy.

    App Details

    Developer: Moldcell S.A.
    Version: 1.41.0 (versionCode 12450)
    Analysis Date: 2026-06-13
    Package: md.moldcell.selfservice

    Analysis Limitations

    • Static analysis only (code review without running the app)
    • Based on APK version 1.41.0 analyzed on 2026-06-13
    • May not reflect server-side security controls
    • Cannot detect all runtime behaviors

    Right of Reply

    Developer not yet contacted