Salesforce Security & Privacy Scorecard

Android

45
Overall trust score
Unsafe
35
Security
55
Privacy

Device details and app crash data are automatically shared with Bugsnag's crash reporting service, and push notifications route through Google Firebase. The app leaves some data protections short of expectations, which could leave work communications and business data less protected than expected, making it a higher risk on personal or unmanaged devices.

Best for

Business teams on managed corporate devices

Avoid if

Users storing sensitive work data on personal devices

Findings

  • 0 critical
  • 0 high
  • 0 medium
  • 0 low
  • 0 info

0 issues identified across security and privacy analysis.

Top security issues

  • Universal File Access Enabled in WebView
  • Mixed Content Mode Set to ALWAYS_ALLOW
  • Chuck HTTP Inspector Active in Production Build

Top privacy issues

  • Device ID Collected Without Explicit Consent
  • Unencrypted SharedPreferences Store 94 Feature Flags and Security Policies
  • Analytics Opt-Out Does Not Delete Existing Events

Full analysis

Salesforce

Version: 254.000.0 (Build 254000055)
Scan Date: 2026-02-03

What This Means for You

Device details and app crash data are automatically shared with Bugsnag's crash reporting service, and push notifications route through Google Firebase. The app leaves some data protections short of expectations, which could leave work communications and business data less protected than expected, making it a higher risk on personal or unmanaged devices.

Recommendation: Use With Caution

Best For: Business teams on managed corporate devices
Avoid If: Users storing sensitive work data on personal devices

Key Findings

Data Security - 5 findings (1 high, 3 medium, 1 low)

Network Security - 5 findings (1 critical, 1 high, 3 medium)

Code Safety - 0 findings

Privacy - 5 findings (1 high, 3 medium, 1 info)

Privacy Concerns

What Data is Collected

The app collects device information and crash data to support diagnostics. Features including barcode scanning, text recognition, document scanning, and entity extraction process content directly on the device via Google ML Kit.

Third-Party Data Sharing

Service Purpose
Bugsnag Crash reporting - receives device details and error logs
Firebase Cloud Messaging Delivers push notifications to the device
ML Kit (Barcode, Text Recognition, Document Scanner, Entity Extraction) On-device feature processing
Google Play Services Core platform services

Understanding the Scores

Category Score
Security 35/100
Privacy 55/100
Data Security 60/100
Network Security 40/100
Code Safety 30/100
Data Collection 70/100
Data Sharing 85/100
User Control 65/100

Positive Security Features

  • ML Kit features (barcode scanning, text recognition, document scanning, entity extraction) process data directly on the device rather than transmitting it to external servers.
  • Push notifications are routed through Google Firebase, a widely maintained and regularly updated platform.

Areas for Improvement

  • Network communication protections need strengthening to better guard business data as it travels between the app and its servers.
  • Data storage and handling practices should be tightened to reduce the risk of sensitive work information being exposed on the device.
  • Greater transparency and user control over data collection and sharing practices would better protect user privacy.

About This Analysis

This report is based on automated static analysis of the app's published code and configuration.

App Details

  • App: Salesforce
  • Package: com.salesforce.chatter
  • Version: 254.000.0 (Build 254000055)
  • Scan Date: 2026-02-03

Versions & scan history

ScanDateOverall score
#1 (current) 45/100