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Can I trust MyNISSAN®?

TRUSTish 86 iOS Version 6.9.110 (Build 3) Store version released: Last checked: com.nissan.mynissan Scanned

This app did not meet one of the trust checks that applied to it, with no red flags.

Best for
Nissan owners who keep vehicle data within Nissan's systems
What it means for you
The build includes code to send vehicle commands and account data to Nissan's own servers, not third-party platforms. The build includes code to pass crash reports to Firebase, usage analytics to Adobe, and link attribution to Branch.io. An advertising identifier is made available to ad-measurement frameworks included in the app.
Main concern
Global ATS bypass removes TLS enforcement on a connected vehicle app with remote commands
The developer's description
Nissan vehicle companion app offering remote control (lock/unlock, engine start), maintenance tracking, real-time status, appointment scheduling, and roadside assistance integration for compatible vehicles.
Third-party services
17
Findings rated low or higher
1

How the score and the label work

Full findings

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Trust checks

  • Secure by Design

    Strong

    Strong security foundation

    Why this result

    This check looks for security issues at high severity or above in the code of this build, and none were recorded. Its scope covers stored credentials, how the app protects data on the device, and how it protects data in transit.

    The app disables iOS's built-in transport security enforcement globally, removing the operating system's guarantee that all network connections use encryption. All the app's identified production endpoints use encrypted connections, and the app applies meaningful security controls: Zimperium's runtime threat defense monitors the app against tampering and phishing, chat session data is encrypted on device with a strong database cipher, the app uses Apple's authenticated encryption for app-layer data, and account credentials are protected by biometric authentication in the secure Keychain. Certificate pinning infrastructure is also present. The confirmed transport security bypass and the otherwise strong security posture produce genuinely mixed signals.

  • Data Minimization

    Strong

    Tracking done right

    Why this result

    The check looks at analytics and attribution code for companies other than the developer: the data it reads, the companies named in code as recipients, and whether a consent step runs before that code. In this build, either no such code was recorded, or a consent step runs before it and the app's own disclosures describe the collection.

    The Dynatrace configuration in the build sets user-linked behavioral data capture to start on launch without requiring user consent, and the Adobe Analytics SDK includes code to store a persistent visitor identifier and send behavioral events to Adobe's servers. Four analytics services run simultaneously with no unified consent framework evident in the code. Firebase Analytics is fully deactivated, a deliberate and responsible choice. The concerning SDK consent configurations exist alongside the app's intentional disabling of Firebase, producing mixed signals on whether the overall consent approach is sound.

  • Manifest Mismatch

    One criterion not met

    Disclosure incomplete or contradicted

    Why this result

    The check compares the app's privacy disclosures against what the code does, and at least one claim did not match in this build. Mismatches of this kind include a data category collected but not disclosed, a recipient the disclosure omits, and an identifier attached to data the disclosure describes as anonymous.

  • User Control

    Strong

    No lock-in

    Why this result

    The check looks for a way to export the data an account has accumulated and a way to delete the account itself. In this build, either both were found, or the app has no account of its own and keeps its data on the device. For an app without an account, the developer has no server-side copy to export or delete, and deleting the app removes the data in its own storage.

    No artificial barriers to leaving the service were identified. The app does not rely on proprietary data formats that would trap user content, and no code patterns suggesting obstacles to account deletion or service switching were found.

Strengths

  • Firebase Analytics is explicitly disabled despite the SDK being embedded in the app
  • Salesforce chat conversations are encrypted at rest using SQLCipher with a Keychain-managed key
  • App-layer encryption uses AES-GCM authenticated encryption via Apple's native CryptoKit
  • Login credentials are stored in the iOS Keychain with biometric-binding (Face ID) capability
  • OAuth authentication runs in a sandboxed WebKit session that the app's own code and Dynatrace's WebView swizzle cannot observe
  • Active mobile threat defense (ZDefend) blocks in-app phishing URLs and provides runtime tamper protection
  • All confirmed API endpoints use HTTPS; no production cleartext HTTP connections identified
  • The app includes code to send vehicle command and account data to Nissan's own first-party infrastructure (api-ccs.na.nissancloud.com)

What the app contains

  • 17 services

    Third-party services the scan names in the build:

    • Dynatrace
    • Firebase Crashlytics
    • Firebase Remote Config
    • Firebase Installations
    • ZDefend (Zimperium)
    • Branch.io
    • Adobe Experience Platform Analytics
    • Apptentive
    • Google Maps SDK
    • Google Places SDK
    • Salesforce Mobile SDK (SMIClientCore)
    • Apollo GraphQL
    • AndroidAutoUKey2Wrapper (BoringSSL)
    • Google Tag Manager
    • AdSupport (IDFA)
    • SKAdNetwork
    • AdServices (Apple)

Libraries

Libraries in the build of MyNISSAN®
LibraryVersionAdvisory
AndroidAutoUKey2Wrapper3.4.0none confirmed
Dynatrace8.295.1none confirmed
FirebaseAnalytics10.28.0none confirmed
GoogleAnalytics3.22.0none confirmed
GoogleAppMeasurement10.28.0none confirmed
GoogleAppMeasurementIdentitySupport10.28.0none confirmed
GoogleTagManager7.4.5none confirmed
MyNissan-USnot recordednone confirmed
SMIClientCore1.9.2none confirmed
SMIClientUI1.9.2none confirmed
Show all 13 libraries

Method and limits

Static analysis: the decompiled code, manifest and resources of this build, read file by file. Network traffic at run time is established by a capture of the running app.

Scan date
30 August 2026

Corrections

No correction is published for this app.

Developer response

No response is published for this app.

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