CITT

    Scan results

    Ashampoo Mobile

    Android

    Ashampoo Mobile is your digital hub to everything Ashampoo! Unlock and update your software, access license keys and free software, get the best prices, and enjoy instant access to customer service, manuals, FAQs, and Ashampoo news.

    CITT SCORE
    87
    out of 100
    TRUSTED

    Quick Verdict

    Best for: Managing Ashampoo software across your devices

    What It Means For You

    Data stays largely private, with minimal tracking and no third-party data sharing detected. Crash reports and support interactions are handled by Sentry and Zendesk. Users retain strong control over their personal information.

    Method and Limitations

    Static analysis only. CITT reviewed the code of this build without running the app, so runtime behavior was not observed. The findings below describe the analyzed build and may not reflect server-side controls or later versions. CITT makes no determination about compliance with any law or platform policy; it reports what the artifacts contain and cites the published guidance so a reader can compare.

    How CITT scores an app

    Findings (10)

    Data Security

    5 total
    2 High
    2 Medium
    1 Low

    Code Security

    3 total
    1 Medium
    1 Low
    1 Info

    Privacy

    2 total
    1 Medium
    1 Info

    Third-Party Services

    Firebase Cloud Messaging, Zendesk Support SDK, Sentry, Usercentrics, Google Play Services, Flutter InAppWebView

    Security Strengths

    • ✓HTTPS enforcement with modern TLS 1.2/1.3
    • ✓Firebase Analytics disabled
    • ✓SQL injection prevention via parameterized queries
    • ✓No advertising SDKs detected
    • ✓Usercentrics CMP for GDPR/CCPA compliance
    • ✓No custom deep links (reduced attack surface)
    What changed since the last scan

    Version diff is on the Developer plan. See developer plans.

    Context Tags

    customer support
    cloud storage
    sensitive data

    Package

    com.ashampoo.connect

    Version

    2.0.4 (Build 126)

    Analysis Date

    Mar 5, 2026

    Classes Analyzed

    5,717

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    View on Play Store

    Recommendation: Trustworthy

    Key Findings

    Data Security - 7 findings (2 high, 2 medium, 1 low, 2 info)

    Network Security - 0 findings

    Code Safety - 0 findings

    Privacy - 2 findings (1 medium, 1 info)

    Privacy Concerns

    What Data is Collected

    The app collects minimal personal data. Crash reports are sent to Sentry to help improve app stability, and support interactions may be logged through Zendesk. A consent management layer powered by Usercentrics gives users transparency into what data practices are in use.

    Third-Party Data Sharing

    Personal data is not passed to advertising networks or data brokers. Firebase Cloud Messaging is used to deliver push notifications to users' devices. Google Play Services provides standard platform functions.

    Understanding the Scores

    • Security: 79/100
    • Privacy: 95/100
    • Data Security: 78/100
    • Network Security: 100/100
    • Code Safety: 95/100
    • Data Collection: 98/100
    • Data Sharing: 100/100
    • User Control: 98/100

    Positive Security Features

    • All network communications use secure connections.
    • The app does not connect to advertising networks or behavioral profiling services.
    • Data is not shared with third parties for commercial or advertising purposes.
    • A consent management system (Usercentrics) is present, giving users visibility and control over data practices.

    Areas for Improvement

    • Some data stored on the device could benefit from stronger protection in case the device is lost or accessed by someone else.
    • Crash reports are automatically sent to a third-party service, which involves sharing some device and app state information outside the app.
    • A small number of privacy-related practices could be made more transparent to give users clearer insight into what information is collected.

    About This Analysis

    This scorecard is based on automated static analysis of the app's code and configuration. Scores reflect observed behaviors, not marketing claims.

    App Details

    • App: Ashampoo Mobile
    • Package: com.ashampoo.connect
    • Version: 2.0.4 (Build 126)
    • Scan Date: 2026-03-05

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