Scan results

    Mi Bancolombia

    Android

    Mi Bancolombia is the official banking app from Bancolombia S.A., Colombia's largest bank. It provides comprehensive financial services including transfers, payments, bill registration, credit card management, virtual investing, QR payments, and integrated shopping services. Features dark mode, inst

    CITT SCORE
    38
    out of 100
    unTRUSTED

    Quick Verdict

    Best for: Bancolombia customers accepting behavioral monitoring

    Not For: Users who expect minimal data sharing from their bank

    What It Means For You

    Typing patterns and in-app behavior are monitored by a third-party behavioral analytics company alongside standard banking activity. Usage data is shared with marketing attribution, A/B testing, and multiple analytics platforms across several providers. Users have very little ability to control or opt out of what is collected and shared.

    Method and Limitations

    Static analysis only. CITT reviewed the code of this build without running the app, so runtime behavior was not observed. The findings below describe the analyzed build and may not reflect server-side controls or later versions. CITT makes no determination about compliance with any law or platform policy; it reports what the artifacts contain and cites the published guidance so a reader can compare.

    How CITT scores an app

    Findings (16)

    Data Security

    4 total
    1 High
    1 Medium
    1 Low
    1 Info

    Network Security

    1 total
    1 High

    Code Security

    3 total
    1 Critical
    2 Medium

    Privacy

    6 total
    4 High
    2 Medium

    Third-Party Risk

    2 total
    1 High
    1 Medium

    Third-Party Services

    BioCatch, Firebase (Analytics, Performance, Cloud Messaging, Remote Config), Talsec RASP, AppGate DIDM, Dynatrace, AppsFlyer, Medallia Digital, Huawei Mobile Services (HMS Core, Analytics, Maps, ScanKit, ML Kit), VWO, EasySol

    Security Strengths

    • Hardware-backed encryption (Android KeyStore with AES-256-GCM)
    • Biometric authentication properly implemented with key invalidation
    • Industry-leading RASP protection (Talsec for root/debug/tamper detection)
    • All file storage uses MODE_PRIVATE (no world-readable data)
    • HTTPS enforced for all network traffic
    What changed since the last scan

    Version diff is on the Developer plan. See developer plans.

    Context Tags

    financial
    banking
    sensitive data
    biometric auth
    behavioral tracking
    location
    camera
    contacts
    nfc
    multi factor auth

    Package

    co.com.bancolombia.personas.superapp

    Version

    1.79.3 (Build 458)

    Analysis Date

    Feb 3, 2026

    Classes Analyzed

    11,876

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    View on Play Store

    Recommendation: Use With Caution

    Key Findings

    Data Security - 4 findings (1 high, 1 medium, 1 low, 1 info)

    Network Security - 1 finding (1 high)

    Code Safety - 0 findings

    Privacy - 6 findings (4 high, 2 medium)

    Privacy Concerns

    What Data is Collected

    Mi Bancolombia collects behavioral biometrics through BioCatch, which monitors typing rhythm, touch patterns, and device interaction habits to build a continuous profile of how the app is used. Firebase Analytics and Firebase Performance record in-app actions, session data, and performance metrics. AppsFlyer captures install source and attribution data. Huawei Mobile Services collects device identifiers and usage data on Huawei devices. Dynatrace and Medallia Digital observe user interactions and satisfaction signals.

    Third-Party Data Sharing

    Data is shared with the following third-party companies:

    • Behavioral profiling: BioCatch
    • Analytics and performance: Firebase Analytics, Firebase Performance, Dynatrace
    • Marketing attribution: AppsFlyer
    • A/B testing and optimization: VWO
    • Customer feedback and experience: Medallia Digital
    • Platform services: Huawei Mobile Services (HMS Core, Analytics, Maps, ScanKit, ML Kit)
    • Device identity management: AppGate DIDM
    • Security monitoring: Talsec RASP
    • Utilities: EasySol

    Understanding the Scores

    CategoryScore
    Security45/100
    Privacy30/100
    Data Security60/100
    Network Security55/100
    Code Safety50/100
    Data Collection25/100
    Data Sharing20/100
    User Control15/100

    Positive Security Features

    • No notable positive security practices were identified in this analysis.

    Areas for Improvement

    • Behavioral patterns, including typing rhythm and swipe behavior, are shared with a third-party profiling company. This level of data collection goes beyond what most financial apps require.
    • Usage data flows to a large number of analytics, marketing, and attribution companies, providing limited transparency into where the information goes and how it is used.
    • The app provides very little ability to limit or opt out of data collection during normal use, placing meaningful control outside users' reach.

    About This Analysis

    This scorecard is based on automated analysis of the app's compiled code and embedded configuration. Scores reflect observed data practices at the time of the scan and may not capture every behavior.

    App Details

    FieldValue
    App NameMi Bancolombia
    Package IDco.com.bancolombia.personas.superapp
    Version1.79.3 (Build 458)
    Scan Date2026-02-04

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